Terms of Use

Effective Date: April 29, 2025

These Terms of Use ("Terms") govern your access to and use of Matilda (the "Service"), including any associated applications, websites, and APIs. By signing up for or using the Service, you agree to be bound by these Terms. If you are agreeing on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

1. Who We Are

Matilda, L.L.C., a Delaware corporation ("Matilda," "we," or "us"), operates an AI-powered platform that helps users upload their own source files (PDFs, documents, images, etc.), organize them into Spaces and Collections, and pose questions which Matilda answers using mainly those user-provided sources, with clickable citations linking back to the original files.

2. Registration & Accounts

  • Eligibility: You must be at least 18 years old (or the minimum age in your jurisdiction) and capable of forming a binding contract.
  • Account Information: You agree to provide accurate, complete, and up-to-date information when you register. You are responsible for all activity under your account and must protect your credentials.
  • Inviting Others: Within each Space, you may invite collaborators via shareable invite codes—either immediate-join codes or request-access codes—or by direct invitation. Collaborators gain access to that Space's files, chat history, and citation links.

3. Service Structure

  • Spaces: A logical workspace where you upload source files and chat with Matilda. Each Space has its own persistent chat history.
  • Collections: Sub-groupings within a Space. When you select a Collection in chat, Matilda restricts answers to files in that Collection. Switching Collections dynamically scopes Matilda's context.
  • Citations: Every answer is grounded in your sources, with clickable citations that bring up the original file alongside the chat.

4. User Content & Ownership

  • Your Content: "Input" means anything you upload or submit; "Output" means Matilda's responses. You retain all ownership rights in your Input and in any Output generated specifically for you.
  • Responsibility for Content: You represent and warrant that you have all required rights to any content you upload and that such content does not infringe any third-party rights or violate any laws.
  • License to Matilda: By uploading Content, you grant Matilda a non-exclusive, worldwide, royalty-free license to store, process, and display that Content solely to provide the Service.

5. Copyright, DMCA & Safe Harbor

  • DMCA Policy: If you believe your copyright has been infringed by content on the Service, please submit a takedown notice to our designated agent. We will promptly remove infringing content and terminate repeat infringers, in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512).
  • User Indemnification: You agree to indemnify and hold harmless Matilda from any claims arising out of your upload of infringing content.

6. Privacy & Data Security

  • Privacy Policy: Our Privacy Policy (linked at signup) describes how we collect, use, and share personal data.
  • Data Processor Role: We act as a data processor for your uploaded files under GDPR, CCPA, and equivalent laws. We implement industry-standard technical and organizational measures (encryption at rest and in transit, access controls, audit logs) to protect your data.
  • Breach Notification: In the event of a security breach affecting your personal data, we will notify you without undue delay and comply with applicable laws.

7. Acceptable Use

You may use the Service only for lawful purposes. Prohibited uses include, without limitation:

  • Uploading content that infringes intellectual property or violates privacy rights.
  • Attempting to reverse-engineer or scrape our APIs or UI.
  • Bypassing any security measures or rate limits.
  • Using Output to develop competing AI models.

8. Disclaimers & Limitations of Liability

  • "As-Is" Service: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND. Matilda DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
  • Accuracy & Hallucinations: You understand that AI-generated Output may be incomplete, inaccurate, or misleading. You must independently verify any critical information.
  • Professional Advice: Output is for informational purposes only and does not constitute legal, medical, financial, or other professional advice.
  • Liability Cap: TO THE EXTENT PERMITTED BY LAW, MATILDA'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) USD 100 OR (B) THE AMOUNT YOU HAVE PAID TO MATILDA IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

9. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Matilda and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of:

  • Your breach of these Terms or any representation or warranty herein.
  • Your use of the Service, including any Content you upload or share.

10. Termination & Suspension

  • By You: You may delete your account at any time.
  • By Matilda: We may suspend or terminate your access if you breach these Terms, if required by law, or if service continuity is at risk.
  • Effect of Termination: On termination, your right to access Content will cease; we may permanently delete your data after 30 days, subject to legal retention obligations.

11. Dispute Resolution & Governing Law

  • Governing Law: These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
  • Arbitration: Any dispute arising under these Terms shall be resolved by final and binding arbitration under the rules of the American Arbitration Association, with an option to opt out within 30 days of account creation.
  • Small Claims & Injunctive Relief: Nothing herein prevents you from filing claims in small claims court or seeking injunctive relief in state or federal court.

12. Changes to Terms

We may revise these Terms from time to time. We will provide at least 30 days' notice for any material changes by email or in-product notification. Continued use after the effective date constitutes acceptance of the updated Terms.

13. Contact Us

For questions about these Terms, DMCA notices, or support, please contact:

Matilda, L.L.C.
Email: service@matildaml.com
Address: 8 The Green # 22131 Dover, Delaware 19901 United States